Privacy Policy

It is the policy of www.srilankavisa.lk to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below. To demonstrate our commitment to privacy we encourage all of our current and prospective users to read this Privacy Statement carefully before using the system.

This privacy statement discloses what information we gather, how we use it, and how to correct or change it. It is our intention to give you as much control as possible over your privacy in regard to your Information. By using our site, you agree to the terms of the Terms of Services and our Privacy Statement. srilankavisa.lk reserves the right to expand and/or modify this Statement at any time.

1. What information do we collect?

We will collect, store and use the following kinds of personal data - information that is required to complete a visa application such as your full name, passport number, date of birth, nationality, expiry date and date of arrival in Sri Lanka and other information used for apply visa application to Sri Lanka government.

To provide the best and convenient service we automatically collect information on all of customers, by gather your basic online contact details and other non-personal information so that it can help us easily send you the similar results to your previous search also known as "Cache".

2. What do we use your personal data for?

Personal data submitted on this website will be used for processing the Sri Lanka visa pre-approval letter by Sri Lanka Immigration Services. And your information will be stored at the Sri Lanka Immigration Services System until you exit Sri Lanka after arriving.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Once the service is completed, the approval letter is sent to the applicant, and applicant is arriving Sri Lanka safety, all the private information and record of the applicant will be transferred to our customer storing profile. www.srilankavisa.lk uses e-mail to notify you about changes in the status of your visa applications, changes in the database and on our website, or about our new services, features or promotions. By that way, your clear information can help us to serve you better and better. In addition, all your information was used or supplied to the third parties, including the Google for this purpose only.

Special note: Sri Lanka visa approval letter is usually issued in group and therefore you may find your name, passport number and date of birth in the same letter as other people. Only under special circumstances, request for an individual approval letter should be sent to our email address: [email protected].

www.srilankavisa.lk is not to be held accountability for any issues arising from the group approval letter.

3. Security

www.srilankavisa.lk is committed to providing the highest level of security and privacy. All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us. Our security certificate has been verified by Symantec Corporation (USA), using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.

4. Cookies

www.srilankavisa.lk uses cookies to recognize you and other clients when visiting our site. That allows us to customize your experience on our website. Moreover, for the marketing purpose, we use the remarketing or similar audiences feature in our website by Google’s Cookies and the DoubleClick's remarketing pixels. By that way, the third-party vendors including Google can use cookies to serve ads based on your past visits to our website.

You may need to have cookies "turned on" or enabled in the browser you use in order to register. However, if you don’t want to use Cookies and store your information in our website, you can choose to disable cookies by visiting Google's Ads Settings or visiting the Network Advertising Initiative opt-out page. You are still able to navigate the site after turned off but some information in our website cannot be shown to you. And to opt out of DoubleClick's use of cookies by visiting the DoubleClick opt-out page. To find out more about how Google uses any data it collects, please visit https://www.google.com/policies/privacy/ads/.

Cookies do not store any personal information. All the information is entirely confidential and is never sold or seen outside of the company. srilankavisa.lk may display links or advertisement of /to other sites and companies that may also use cookies. In such cases, we cannot be held responsibility for any or all information that these parties collect through the use of cookies. You are hereby advised to familiarize yourself with privacy policies and information sharing standards of these sites, as they may be different from the policies and standards of www.srilankavisa.lk.

5. Updating, Changing or Modify Information

Please let us know if the personal information which we hold about you needs to be corrected or updated. Once the approval letter is issued by Sri Lanka Immigration Services Department, you cannot update the information but you can reapply for a new visa.

6. System information

www.srilankavisa.lk reserves the right to collect and store such information as IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.

7. Policy Amendments

We reserve the rights to update or amend this privacy policy anytime by posting a new version on our website. You should check this page occasionally to ensure you are aware of these changes.

8. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Payment through third party (Financial Transactions)

In the website we have integrated online payment tool, but here we accept the shaft of the Bank as OnePay, G2S and Paypal pocket electronic payment. For ease of payment, we accept credit cards, PayPal and direct bank transfer online. So, all credit card information, your PayPal account is required to pay visa fees. So, all credit card information, your Paypal account is required to pay visa fees, and is done through third partner are: OnePay.vn, G2S.com and Paypal.com, and all your information protected by Verisign's SSL port. We recommend that you should read carefully their term of use and policy.

Noted: We are not responsible for the privacy policies or practices of third party payment gate.

10. Contact

If you have any questions about this privacy policy, please contact us: [email protected]

By accessing this site and using its services, you unconditionally agree with our Policy and Terms and Conditions of Service. If you don’t agree to all or any of the terms of this Policy, please do not use this site.